also, this should still show up as funds not available or as a blocked balance and, if not, the bank should be fixing this Garnishees from civil court orders can happen but, in my experience with HSBC, banks are often quite reticent to act on these without additional research. * a balance block on the account due to a requirement to pay the Canada Revenue Agency or Family Maintenance Enforcement Program. I'd be going to both Tangerine and DUCA to get fees reversed and any negative narratives removed from my profile, if that's what happened.Īs for a bank restricting cheque or EFT debits that are externally sourced, they have to have a damn good reason to do this. It sounds to me like a DUCA error that allowed him to initiate subsequent "pulls" from Tangerine to DUCA that exceeded his limit. They can do anything they want as long as you check the little box and agree to the T&C. PS I believe they CAN restrict free and clear funds using the limits they set out in the T&C. I've done far worse, I think we all have. Since the max limit was violated, I'm going with the customer. there is either more to this story than we are aware of, someone at either institution screwed up, or the customer erred. Since I have in the past, and others more recently, pulled hundreds of thousands at once into Tang using the pull method, something doesn't ring true. Sure, the same transactions have been successfully transferred since then, but that was after talking directly to Duca, so no surprise there. I prefer to just do the transfer and raise holy hell after it fails. That, out of everything, seems the oddest. I'd venture to say that he wouldn't have gotten a NSF charge at Tang if he didn't pre-authorize the transfer with them, apparently while he was on line initiating the transfer from Duca at the same time. He then initiated 2 transfers of 100k each from Duca to Tang, either of which would have violated the daily maximum twice over, according to him. OP stated in post 11 that "the maximum is 50k daily, 200k weekly" according to Duca. However, proof needs to happen first before I'd support that. Tangerine should also be brought up on federal charges. O'Sullivan (also with Scotiabank) and Mr. If Tangerine is doing this, we need proof and, if it can be supplied, should prompt a massive letter writing campaign to OSFI, FCAC, OBSI, your MP, Ms. Did the withdrawal from within Tangerine or from within DUCA? If from with DUCA, did the OP independently confirm, ideally with screenshot, that there were no holds in place?īanks cannot, nor should they, as far as I understand, restrict withdrawals on cleared funds via cheque or cheque-like instruments (i.e., bank draft from Tangerine or Electronic Funds Transfer sourced from elsewhere of Tangerine). The OP mentions in a subsequent post that a Tangerine CSR confirmed it was OK to make the withdrawal. To some people's analysis of Tangerine's T&C, which is overly vague, it's still an illegal capital control, if true.
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